As a company, we have never had problems with Photon Surgical Systems and have always had a good working relationship with them. Recently, they have exceeded expectations by installing a new DR system at our Doncaster surgery and helping with a repair at our Rotherham surgery.
They went the extra mile last month. Due to a breakdown, our Morden surgery desperately needed a new system. Hollie Payne was my direct contact with this, and she moved heaven and earth to ensure we got exactly what we needed in such a pressured timescale. She communicated with me efficiently and delivered well! She even came on-site to install the loan machine when this isn’t usually her remit!
I can’t thank Hollie and the rest of the team enough. Highly recommend!
Sophie Bailey, Clinical Services Manager, The Pet Vet – March 2025